At Bliss Entertainment (“we”, “us” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and interact with our website https://blissentertainment.co.uk/ (the “Website”) and when you use our services.
Please read this Privacy Policy carefully to understand how your personal data is handled. By using our Website or providing your information, you agree to the terms of this Policy.
1. Information We Collect
We may collect and process the following types of personal information:
a. Contact Information:
- Name
- Email address
- Phone number
- Address (where required)
b. Event Details:
- Event date
- Event location
- Service requirements
- Music preferences and requests
c. Technical and Usage Data:
- IP address
- Browser type and version
- Pages visited
- How you interact with the Website
This information may be collected when you:
- Submit an enquiry form
- Request a quote
- Sign up for updates
- Contact us by email or phone
- Interact with our Website
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide services you requested
- To prepare quotes and event plans
- To communicate with you regarding bookings, updates, or changes
- To improve our Website and services by analysing usage data
- To send promotional updates, newsletters, or offers only if you have opted in
We will only use your data where we have a valid legal basis, such as your consent or to fulfil a contract with you.
3. Legal Basis for Processing
We process your personal information only when:
- You have given consent
- We need to fulfil a contract with you
- We have a legitimate business interest, such as improving our Website, responding to enquiries, or providing services
4. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
- Enhance your browsing experience
- Analyse Website performance
- Remember your preferences
You can manage cookie preferences in your browser settings or via our cookie consent banner.
5. Sharing Your Information
We do not sell or share your personal data with third parties for marketing purposes. We may share information with:
- Service providers helping us deliver our services
- IT and analytics partners to maintain and improve the Website
- Legal authorities if required by law
Any third-party service providers we use are required to keep your information secure.
6. Data Security
We implement appropriate physical, technical, and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide the services you requested
- Comply with legal and regulatory requirements
- Maintain accurate records
After this period, your data will be securely deleted or anonymised.
8. Your Rights
Under applicable data protection laws (including UK GDPR), you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data
- Withdraw consent where we rely on it
- Object to or restrict processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
9. Third-Party Links
Our Website may contain links to other websites. This Privacy Policy applies only to information collected by us. We are not responsible for content or privacy practices of external sites.
10. Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from minors without parental consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Bliss Entertainment
Email: events@blissentertainment.co.uk
Phone: 0121 330 0456